Operational & Financial Excellence

Running and growing a healthy business requires accurate measurement, supportive tools, consistent processes, smart pricing, and a scalable team.

Operational & Financial Excellence Projects

Each project has an establish approach that can be tailored based on your situation and desired outcomes.

Measurement

You are empowered to accurately measure what matters in a clear, repeatable manner:

  • Gather current KPI data and determine alignment with business goals

  • Evaluate the priority, accuracy and timeliness of data

  • Review data from sales & marketing, operations, finance, delivery and management 

  • Establish a business data review cycle with the most relevant KPIs in a consolidated scorecard

Process

Your process are stress tested and improved to ensure accurate measurement, use of tools, and consistency in delivery:

  • Review processes across for sales & marketing, operations, finance, project management, resourcing and people management

  • Analyze and identify areas of improvement or addition

  • Revise or add processes where needed

  • Document processes and create internal communications

  • Create and implement change management plan

Tools

Your tools are setup to work together and work for you:

  • Evaluate the accuracy and connectivity of existing business tools

  • Review tools for sales & marketing, operations, finance, project management, resourcing and people management 

  • GAP analysis and comparison to alternate tools

  • Generate a recommended tool integration plan 

Pricing

Your pricing gets aligned with your reality and goals:

  • Gather data on current engagement types, costs, bill rate, utilization and financials 

  • Leverage our bill rate calculator for guidance

  • Develop a revised pricing strategy and decision tree

  • Option to include pitch and account growth calculators

Resourcing & Staffing

You align on resource and staff plans that align with your growth goals:

  • Review organizational structure, audit resource data

  • Gather feedback on processes and tools from resourcing, people & culture and talent acquisition

  • Establish or update utilization targets and measure actual performance

  • Provide recommended updates to structure, processes and tools

  • Based on growth goals, establish or update staffing process and organizational structure 

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