Insights

Drawing from my firsthand experience owning and leading successful service firms, this is where I share my hard-won lessons. My goal is to provide the tools, guidance, and clarity to help you overcome challenges more quickly so that you and your team can thrive.

Escaping the Founder Trap: Maturing Your Agency Thesis
Albert Banks Albert Banks

Escaping the Founder Trap: Maturing Your Agency Thesis

Agency founders often hit a growth ceiling when they act as the hero and tie their personal identity to the daily roller coaster of their company. To successfully mature their organization, owners must decouple themselves from the business by establishing clear career frameworks, setting firm expectations, and learning how to properly delegate.

Read More
How to Protect Your Margins Before the Sale Begins
Albert Banks Albert Banks

How to Protect Your Margins Before the Sale Begins

Many agencies are forced to fix their margins through efficiency during the work. That is a hard battle to win. If you haven't done the underlying math before the contract is signed, you are likely financing your client’s business rather than running your own.

Read More